Refund Policy

Rachel's Delectables takes great pride in the products and services offered through our web store. Therefore, if for any reason you are not satisfied with the purchase you have made, simply give us a call within 3 business days and we will be happy to replace your order.

NOTE: Refunds cannot be given for shipments once it leaves our facility for the following reasons:

1) An incorrect or incomplete shipping address; 2) Delays caused during Major Holidays; 3) Weather related delivery issues; 4) Problems beyond our control; and 5) Cakes which have become unusable due to failure to follow instructions included in the packaging by the recipient.